Test enquiries
Know the test, ask about preparation
The following categories appear in Base Lab’s posts, alongside home collection. The clinician determines testing needs; the laboratory confirms availability, preparation and result timing.
01 / Test categoriesComplete blood count enquiries
A complete blood count is mentioned in published material. If you have a referral, use the test name when calling and ask about visit instructions and receiving results.
Is a CBC available, and what visit instructions and expected result timing apply?02 / Test categoriesGlucose & HbA1c enquiries
Glucose and HbA1c appear in published test categories. Do not assume identical preparation for different tests; request the laboratory’s instructions for the exact test on your referral.
What are the approved preparation instructions for the exact test on my referral?03 / Test categoriesLipid profile enquiries
Published material includes blood lipid tests. Ask which tests your requested service includes and how to prepare, rather than relying on an old package name.
Which tests are included in the lipid request I need, and how should I prepare?04 / Test categoriesKidney & liver test enquiries
These test groups appear in published material. Prepare the names requested by your clinician to confirm availability, instructions and visit arrangements.
Are the tests on my list available, and do they require specific preparation?05 / Test categoriesThyroid, vitamins & ferritin enquiries
Thyroid tests, vitamins D and B12, and ferritin appear in laboratory posts. Confirm the requested test names directly; this list is not a recommendation to undergo testing.
What information is needed to confirm the tests on my request?06 / Visits & home collectionHome sample collection
Home collection is explicitly mentioned in the laboratory’s posts. Ask about coverage, charges, timing and the approved way to share a test request.
Can home collection be arranged in my area, and how is it confirmed? Try another topic or choose all areas.
These areas reflect published information, not a price list or confirmation of availability. Images are illustrative; contact the business to confirm details for your enquiry.